QUEENS HOTEL CHELTENHAM, Cheltenham – A Smart Stay in the City
About the Hotel
Historic Regency Hotel
The Queens Hotel Cheltenham is a Grade II listed building with a grand white façade featuring over 50 Corinthian columns. Located on Cheltenham's Promenade, it overlooks Imperial Square and Gardens, next to Cheltenham Town Hall. The hotel retains original details like historic wallpaper by Augustus Pugin, designer of the Palace of Westminster interiors.
Rooms with Modern Comforts
The hotel offers 84 rooms, including Classic rooms and four Renascence Suites. All rooms have king-size beds with Egyptian cotton linen, 48-inch flat-screen TVs, Nespresso machines, and minibars with complimentary soft drinks. Select rooms include bathtubs and walk-in showers stocked with 100 Acres eco-friendly toiletries. The Renascence Suites feature four-poster beds and views of Imperial Gardens.
Local Dining & Bars
Victoria's Restaurant serves British cuisine using local ingredients like Cotswold honey from rooftop beehives and meats from Waghorne Artisan Butchers. The Gold Cup Bar stocks 50 gins, including a house gin by Bremen and Brown. A horsebox bar in the garden offers English wines and Cotswold Brewery beers. Room service is available 24/7.
Central Cotswolds Location
The hotel is a 10-minute drive from the M5 and 1 mile from Cheltenham train station. Nearby attractions include Montpellier Gardens (0.5 km), Pittville Park (2 km), and the Cotswold Farm Park. Cheltenham Racecourse and Bourton-on-the-Water, known for its riverside bridges, are short drives away.
Accessible & Pet-Friendly
Dedicated accessible rooms have widened doors, raised toilets, and emergency pull cords. The hotel welcomes up to two dogs per room (£30/night), providing beds and walking route maps. Meeting spaces include the Regency Suite for events up to 120 guests. EV charging is available in the onsite car park (£15/night for guests).
Choose the Room
Check Dates & Room Rates
Getting around
All Transportation Options at a Glance
Amenities
General
- No smoking on site
- Free Wi-Fi
- Parking
- Safe deposit box
- 24-hour reception
- VIP check-in/ -out
- Express check-in/ -out
- Pets allowed
- Rooms/ Facilities for disabled
- Wheelchair access
- Security
- Luggage storage
- Lift
- Smoke detectors
- Electric vehicle charging station
- Fire extinguishers
- Key card access
- Key access
Sports & Fitness
- Hiking
- Cycling
Services
- Pet amenities available
- Room service
- Housekeeping
- Laundry
- Dry cleaning
- Welcome drink
Dining
- In-room breakfast
- Restaurant
- Snack bar
- Bar/ Lounge area
- Packed lunches
- Special diet menus
Business
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Board games
- Children's menu
Facilities for people with disabilities
- Toilet for disabled
- Bathroom for disabled
Spa & Leisure
- Garden area
Room features
- Free Wi-Fi in rooms
- Air conditioning
- Heating
- Mini-bar
- Garden furniture
- Tea and coffee facilities
- Ironing facilities
Bathroom
- Free toiletries
Location
Guest Ratings & Reviews
Staying at the hotel was a mixed experience. The rooms were delightful and very clean, but unfortunately, mine was the smallest in the hotel, making it too cramped for two people. The room was also uncomfortably hot, which affected my sleep quality. The service, however, was top-notch with friendly and professional staff. The location was perfect for exploring Cheltenham, but there were some issues with the dining experience, including a poorly organized setup and disappointing food presentation.
My stay at the hotel was superb! The rooms were spacious and featured a good sized bathroom, making my stay very comfortable. The service was incredibly accommodating, although there was a slight hiccup with table service after 10pm. The location was perfect, near a park, restaurants, and just a short walk to the main shopping area. The dining experience was enjoyable overall, with room for improvement. The facilities were great and added convenience to my stay.
The hotel had exceptional rooms, one of the best I've stayed in, although mine overlooked the road and was pretty noisy, especially with traffic early in the morning from 6 am onwards and loud voices from the adjacent bars, like 131 Gin Bar late at night. The room was very good overall, but I would have preferred one facing out rather than the inner courtyard, a bit noisy due to extractor fans. The addition of a bed topper enhanced the room's comfort.
The hotel felt amazing but was absolutely freezing when I arrived. It was overpriced at £360 for two nights due to the small size of the room.
The hotel rooms, while clean and adequate in size, were not as spacious as expected from the promotional pictures. I found the lack of included breakfast a downside, and some noise from outside affected our stay. The location was very central for exploring Cheltenham, but the street noise was a bit of a disturbance.
My stay at the hotel was a mixed experience. The rooms were stifling as the air con didn't work, which was tough for three of us sharing a somewhat small room. However, the room was clean, bright, and had an excellent bathroom with a shower that had clear temperature control.
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