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From117US$ /night
Check-in
28Feb2026Select date
Check-out
01Mar2026Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

The Promenade, Cheltenham, United Kingdom, GL50 1NN
-
Steps from Imperial Gardens
Great
8.4
9.0
/10
4.5
4.2
/5

Accommodations

The Queens Hotel Cheltenham boasts 84 rooms within a Grade II listed building, showcasing historical charm and contemporary design. Room types include Classic rooms, Deluxe city view rooms, and the spacious Renascence suites, offering features like king-sized four-poster beds and Nespresso machines. Guests can also enjoy complimentary mineral water and eco-friendly toiletries from 100 Acres in every room.

Dining

The hotel's in-house dining, Victoria's Restaurant, showcases locally sourced ingredients and seasonal menus. A highlight is the Queens afternoon tea, complete with options for bottomless Prosecco in the hotel's garden. Guests can explore an extensive gin selection featuring 60 rare varieties at the Gold Cup Bar.

Location

Situated on the picturesque Promenade in Cheltenham, the hotel offers easy access to local attractions like the Imperial Gardens and Cheltenham Town Hall. Cheltenham serves as a gateway to the scenic Cotswolds, making it an excellent base for exploring charming villages. The hotel also provides onsite parking with electric vehicle charging points.

Business Facilities

The hotel features the Regency Suite, accommodating up to 100 delegates for meetings and events. This room is equipped with high-tech facilities, ensuring effective presentations and workshops. An additional informal space, the Lounge, is ideal for smaller meetings and private dining.

Pet-Friendly Policies

The Queens Hotel Cheltenham welcomes up to two well-trained dogs in designated rooms for a fee. Guests do not need to bring feeding bowls or beds, as the hotel provides these amenities. Special dog walking routes are available, guided by the hotel team to explore local areas.

Highlights

Rooms: 84 rooms in a Grade II listed building

Dining: Seasonal menus from Victoria's Restaurant

Location: Promenade close to Imperial Gardens

Business: Regency Suite accommodates 100 delegates

Must-do experiences

  • Stroll through Montpellier Gardens for beautiful floral displays.
  • Don't miss the iconic Pittville Pump Room, a stunning landmark.
  • Try a traditional cream tea at The Cheltenham Hotel's café.
  • Explore the historic Cheltenham Art Gallery and Museum nearby.
  • Visit the Farmers' Market on Saturdays for local produce and crafts.
View all

Choose the Room

From cosy doubles to spacious family suites – all with flexible options, breakfast, and exclusive deals.
Junior Suite
2 persons
410 sq. feet 
1 King-size bed
Shower
Heating
Superior Double Room
2 persons
280 sq. feet 
1 King-size bed
Shower
Heating
Standard Queen Room
2 persons
260 sq. feet 
1 King-size bed
Shower
Heating
Deluxe King Room
2 persons
305 sq. feet 
1 King-size bed
Shower
Heating
Click button to see more rooms
Show all rooms
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Check Dates & Room Rates

See what's available for your travel dates

Amenities

Thoughtfully designed amenities for a comfortable & memorable stay
Facilities: Great
8.5/10Review score

General

  • No smoking on site
  • Wi-Fi
  • Parking
  • Safe deposit box
  • 24-hour reception
  • VIP check-in/ -out
  • Express check-in/ -out
  • Pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • Security
  • Luggage storage
  • Lift
  • Smoke detectors
  • Fire extinguishers
  • Key card access
  • Key access

Sports & Fitness

  • Hiking
  • Cycling

Guest Parking

  • Electric kettle

Services

  • Pet amenities available
  • Room service
  • Housekeeping
  • Laundry
  • Dry cleaning
  • Welcome drink

Dining

  • In-room breakfast
  • Restaurant
  • Snack bar
  • Bar/ Lounge area
  • Packed lunches
  • Special diet menus

Business

  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Cots
  • Board games
  • Children's menu

Facilities for people with disabilities

  • Toilet for disabled
  • Bathroom for disabled

Spa & Leisure

  • Garden area

Room features

  • Air conditioning
  • Heating
  • Mini-bar
  • Sitting area
  • Terrace
  • Garden furniture
  • Tea and coffee facilities
  • Ironing facilities

Bathroom

  • Free toiletries

Self-catering

  • Electric kettle

Media

  • Flat-screen TV

Room decor

  • Carpeted floor
Show more

Dining Onsite

At Queens Hotel Cheltenham, dining options celebrate British cuisine with a focus on local ingredients, offering a delightful array of vegetarian, vegan, and gluten-free choices. Whether savoring a leisurely high tea or enjoying an intimate dinner, guests are treated to an authentic culinary experience in a stylish setting.
Queens Hotel Cheltenham Restaurant photo
Queens Hotel Cheltenham Restaurant photo
Queens Hotel Cheltenham Restaurant photo

Victoria's

British
Ambiance
Split into two areas with large windows, providing a stylish and inviting atmosphere for relaxed dining.
Key Offerings
Expect a menu filled with summer-inspired dishes such as spiced salmon and the tempting Queens Lobster Roll, alongside fresh pastries and hearty breakfasts featuring artisan breads and locally sourced produce.
Reservation
Recommended for dinner and high tea.
Open daily from 12:00 PM to 9:00 PM; offers breakfast, lunch, dinner, and high tea.

Queens Hotel Cheltenham Location

The Promenade, Cheltenham, United Kingdom, GL50 1NN
Map view
The Promenade, Cheltenham, United Kingdom, GL50 1NN
Nearby
Montpellier Walk
Montpellier District
800 ft
Imperial Gardens Imperial Square
Gustav Holst Statue
400 ft
Event hall
Cheltenham Town Hall
1000 ft
Unnamed Road
The Minotaur and the Hare
1600 ft
Fountain
The Neptune Fountain
1600 ft
Park
Montpellier Gardens
1000 ft
Mall
Wishing Fish Clock
1600 ft
Lansdown Road Maxima Forum
World War I Museum
1800 ft
Park
Imperial Gardens
1000 ft
Shopping Area
Regent Arcade Shopping Centre
1700 ft
Gallery
Park Gallery
300 ft
The Promenade
1600 ft
Church
Cambray Baptist Church
1800 ft
Gallery
The Gardens Gallery
800 ft
Montpellier Gardens
Statue of King William IV
800 ft
Night club
MooMoo Clubrooms
1000 ft
Restaurants
Brasserie Blanc
200 ft
Promenade The Queen's Hotel
Victoria's
100 ft
The Promenade
Circus Bar
300 ft
5 Queens Circus
Door 4
600 ft
4 Montpellier Walk
Gallimore's Montpellier
600 ft
22 The Courtyard
Imperial Garden Bar
600 ft
Town Hall Imperial Square
All Bar One Cheltenham
800 ft
18 Montpellier Walk
Explore Cheltenham
Local Highlights Near Queens Hotel Cheltenham
Top Attractions
Activities
Dining
Entertainment
Cheltenham Minster
Cheltenham Minster
10 minutes' walk
Historic church known for its stunning architecture and serene atmosphere, a must-see for history and architecture lovers.
The Wilson
The Wilson
9 minutes' walk
Art gallery and museum featuring local exhibitions, renowned collections, and a lovely café. Free admission on certain days.
Pittville Park
Pittville Park
20 minutes' walk
Scenic park boasting beautiful gardens, a large boating lake, and classic architecture, great for families and leisurely strolls.
Holst Birthplace Museum
Holst Birthplace Museum
15 minutes' walk
The birthplace of composer Gustav Holst, showcasing his life and works. Features guided tours and engaging exhibits.
Sandford Parks Lido
Sandford Parks Lido
16 minutes' walk
Outdoor swimming pool and leisure facility with fun water activities. Ideal for families; check for seasonal opening times.
Walks With Hawks
39 minutes' drive
Falconry experience allows guests to interact with trained birds of prey. Pre-booking is essential, perfect for thrill-seekers.
Brasserie Blanc
Brasserie Blanc
1 minute' walk
French brasserie known for its seasonal menu and vibrant atmosphere. Offers vegetarian options and outdoor seating.
Gallimore's Montpellier
Gallimore's Montpellier
3 minutes' walk
Cozy spot with a focus on local ingredients. Known for its fresh seafood and warm ambiance, perfect for casual dining.
The Brewery Quarter
The Brewery Quarter
10 minutes' walk
Vibrant area offering shops, restaurants, and cinemas. Great for all ages, with regular events like live music and festivals.
Cheltenham Town Hall
Cheltenham Town Hall
4 minutes' walk
Historic venue hosting concerts, performances, and community events. Family-friendly atmosphere with diverse programming.
Getting around
City Centre
Cheltenham5 min  ·  1400 ft
Airports
Gloucestershire Airport (GLO)12 min  ·  4.6 mi
Bristol Airport (BRS)126 min  ·  52.0 mi
Bus
Bus stop5 min  ·  1400 ft
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Property information and rules
Check-in
from 15:00-23:59
Check-out
from 07:00-11:00
Guest Parking
Private parking is possible on site at GBP 15 per day.
Internet
Wireless internet is available in for free.
Breakfast
A full breakfast is served at the price of GBP 15.50 per person per day. 
Children & extra beds
There are no cots provided in a room. 
Pets
Pets are allowed on request.
Languages
English, German, Spanish, Italian, Czech, Hungarian, Romanian, Polish, Turkish, Arabic, Lithuanian
Number of floors:
4
Number of rooms:
84
Former name
Mercure Queens

Guest Ratings & Reviews

Real Guest Experiences & Ratings
Review score
Based on 1088 verified reviews
8.4/10
Great
87%
Recommend
Breakfast
8.2/10
Cleanliness
8.9/10
Comfort
8.9/10
Facilities
8.5/10
Free Wi-Fi
8.7/10
Location
9.6/10
Paid Wi-Fi
6.8/10
Staff
9.0/10
Value for money
8.0/10
Pros
Helpful staff
Great location
Comfortable room
Luxury bathroom items
Convenient car park
Cons
Weak shower pressure
Squeaky floorboards
Guest reviews
based on 1901 reviews
8.4/10
No reviews yet on our siteUnfortunately, our guests have not yet left any reviews for this hotel, but you can read reviews from Booking.com.
Open reviews
Questions of the users
About Queens Hotel Cheltenham
Are the restaurants currently open for guests, and is room service available?
5 November 2024
The restaurant operates from 12:00 pm to 8:00 pm for lunch and dinner, exclusively for residents. Room service is also available.
Is there a limited menu for dinner that guests can choose from?
10 December 2024
Dinner features a specific menu that guests can select from.
Are bathtubs available in the hotel rooms?
15 January 2025
Some rooms have showers only, but if a bathtub is preferred, guests can make this request when booking.
Can male guests utilize the gym facilities at the Ladies College?
25 January 2025
Male guests are permitted to use the gym facilities at the Ladies College.
What is the daily charge for parking at the hotel?
3 February 2025
Parking is available for £14 per night.
Is it acceptable to park and shop before checking in later in the day?
15 March 2024
Guests are welcome to park mid-morning and then check in at reception at 2:00 pm.
What type of breakfast options do guests have?
12 April 2025
A buffet breakfast is offered along with an à la carte menu, with options for room delivery.
Is there accessible parking available for guests with a blue badge?
29 April 2024
Parking is complimentary for guests who hold a blue badge.
Are pets allowed in the hotel, and what is the policy regarding them?
3 June 2024
Pet-friendly rooms are available for up to two well-trained dogs for an extra charge of £30 per night, which includes amenities for the pets.
Can guests request twin beds if they would prefer them?
8 July 2024
Requests for twin beds can be made directly to the hotel, subject to availability.

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